How to turn a negative experience into a positive one- just need a little mind-shift

When people are in dispute or conflict, they usually feel aggrieved in some way,and at varying levels of intensity. There are feelings of an

Is litigation truly the best alternative to a mediated agreement ("BATNA")? "BATNA" is the acronym used in mediations to compare what the...

It's a new year, time for new beginnings, "do-overs", self-improvement, and deep reflections. That is also how I see each day of...

Recently a lawyer told me that he felt mediators treat plaintiff lawyers differently than they treat defense lawyers. I was surprised and...

I read a good article from Roger C. Benson - Link is below. Mr. Benson raises a topic that comes up frequently in mediation- that of...

"Seek first to understand, then to be understood." This is easier said than done. All parties to a negotiation, whether it is as formal...

As I am getting ready to speak at a bar program on preparation for mediation, I realized It has been awhile since I wrote about the...

Recently, I experienced an unusual number of mediations not immediately settling at the mediation. Every mediator at some time, goes...

In honor of President's Day, today's mediation tip honors leadership, and takes inspiration from Coach JOHN WOODEN, the celebrated UCLA...